On this page
Who can use it
On a yacht whose licence includes the Messaging module, everyone who works on that yacht can use it:
- the yacht's crew — Captain, every crew rank, and Viewer;
- the company's office users — Management Admin, Management User and Management Viewer.
There is no separate Messaging permission to grant, and viewer roles can send messages like anyone else.
Not included:
- Owners. A yacht's owner has their own small app, which has no Messaging, and nobody can message an owner.
- Nauticare administrators signed in to a company. The page says Messaging is not available while you are signed in to a company as an administrator.
- The on-board app. Messaging is only in the cloud app.
If the yacht's licence does not include Messaging, the sidebar entry is missing. Opening a saved link to the page shows Messaging is not part of this vessel’s subscription. Existing chats are kept and come back when the module is added again.
Who can read a chat
Only the people in it. A direct chat is readable only by its two people, a group only by its current members, and Saved messages only by you. Captains and office users cannot read chats they are not part of — there is no overview of other people's conversations.
People who leave
Someone who leaves the yacht's crew, or stops being an active office user, can no longer open the yacht or its chats, and new messages are no longer delivered to them. Their past messages stay in the chats. Because they are no longer on the yacht's list:
- their name is replaced with Former member on their messages, in membership and rename notices, and in a group's Group info panel;
- a direct chat with them is listed as Direct message.
If they later rejoin the yacht, their chats are there again.
When a person's account is deleted altogether, they are taken out of every chat. A direct chat with them is listed as Former member, and instead of the message box it says This person is no longer in this conversation. If they were a group's only owner, ownership passes to the member who has been in the group longest.
