Reconnecting…
New messages reach an open page over a live connection. When that connection drops — poor signal at sea, a network change, the laptop waking from sleep — Reconnecting… appears at the top of the Messaging page. Nauticare keeps retrying on its own, waiting a little longer between attempts, up to half a minute. When it is back, the banner disappears and the chat list and open chat catch up with anything that arrived in the meantime. You do not need to reload.
Sending… and Failed — retry
A message you send shows Sending… where its time will be until the server has it. Your messages are delivered in the order you sent them.
If it cannot be delivered, it is marked Failed — retry. Click that to send it again. Retrying never produces a duplicate: if the first attempt did get through, the retry just confirms it.
A failed message is only held in the open page. If you reload or close the page before retrying, it is lost and you will need to type it again.
Uploads that fail
A file or photo that fails to upload is marked failed on its chip above the message box. It is not sent with the message; remove it with its × and attach it again. Files over 10MB are refused before they upload.
When a chat will not load
If a linked card reads could not load, reload the page. If the whole page says Messaging is not part of this vessel's subscription., the yacht's licence does not include the Messaging module — see Who can use Messaging, and privacy.