Unread counts
- Each chat under Chats shows how many messages in it you have not read yet.
- The Messaging entry in the vessel sidebar shows the total for that yacht.
- While a yacht is open anywhere in the app, the browser tab's title starts with the same total, for example (3).
A message counts as read once you have scrolled down to it in the open chat, with the tab in view. When you return to a chat where new messages have arrived since you last read it, it opens at an Unread messages divider. If you have scrolled up, the arrow button (Jump to latest) takes you back to the newest message.
Your own messages never count as unread. After being added to a group, only messages sent from then on count.
Online and Seen labels
In the Crew Members list, in the header of a direct chat, and in Chat info, each person has a dot on their picture and a label after their role:
| Label | Meaning |
|---|---|
| Online (dot lit) | Active on this yacht in Nauticare in the last 15 minutes |
| Seen recently | Within the last hour |
| Seen 3h ago | Within the last day |
| Seen 2d ago | Within the last week |
| Seen 12 Mar | Longer ago |
No label means the person has not been active on this yacht yet. The status is about using Nauticare on this yacht, not about the chat itself: it does not show whether someone has read your message, and there are no read receipts.
How you find out about new messages
- In the open app — new messages arrive immediately, and the unread counts update wherever you are in the app while that yacht is open. If your browser has notification permission enabled for Nauticare, a desktop notification also appears when a message arrives in a chat other than the one you currently have open.
- Push notifications — enabled by default under Messages → New messages (When someone writes in a chat you're in) in your notification settings. If a new message in an unmuted chat is still unread after a few seconds, Nauticare sends a push notification to your phone. For privacy, the notification never includes the message text — only the sender's name and role (or the group name) and how many unread messages are waiting, prefixed with the yacht's name for office users. Tapping the notification opens that conversation.
- Email digest — off by default, and can be switched on under Messages → New messages in your notification settings. When enabled, if you have unread messages in an unmuted chat that have been waiting for more than an hour, Nauticare sends a summary email titled You have unread messages listing each yacht and chat with its count of new messages and an Open Messages link. At most one digest email is sent every 12 hours, and each message is only included once.
- Notification bell — Messaging does not add entries to the in-app notification bell or notifications feed.
Muting a chat
To silence notifications for a single direct chat or group:
- Open the chat and click the three-dots button (Chat info) at the top right.
- In Chat info (or Group info), switch on Mute notifications.
A muted chat shows Muted beside its time in the Chats list. While muted, it never sends you push notifications or unread email digests. Its unread count still appears in Chats, on the Messaging sidebar entry and in the browser tab title. Switch Mute notifications off again whenever you want notifications back.