On this page
Deleting a message
You can delete messages you sent yourself, in any chat including Saved messages:
- Point at your message (tap it on a phone) and click the bin icon (Delete) that appears beside it.
- The window Delete this message? shows the start of the text. Click Delete.
Everyone in the chat then sees Message deleted in its place. The text is removed, and any files and photos in the message are deleted with it. This cannot be undone.
If the delete does not go through, the window stays open with Could not delete this message. It is still in the conversation. and the button changes to Try again.
You cannot delete someone else's message — not even as a group's Owner, a captain or an office user — and you cannot delete the membership or rename notices in a group (… added …, … left, … renamed the group to ‘…’). A message still sending, or one that failed to send, has no delete button.
What cannot be changed
- Editing — a sent message cannot be edited. Delete it and send a corrected one.
- Deleting a chat — direct chats, groups and Saved messages cannot be deleted. You can leave a group (see Group chats); a direct chat stays in your list.
- Adding people to a direct chat — a direct chat is always two people. Create a group instead.
- Search — there is no search through messages. The Crew Members tab searches people by name only.
- Calls — there is no voice or video calling.
Length
A single message can hold up to 10,000 characters of text. Web addresses starting with http:// or https:// become clickable links.
