Messaging
The yacht's built-in chat between people — direct chats, named groups and a private Saved messages thread — under Messaging in the vessel sidebar.
- Management
- Captain & crew
Messaging is chat between people on a yacht: the crew aboard and the company's office users. It is not the AI Assistant — nothing in Messaging is answered by Nauticare itself.
Finding it
Open a yacht and choose Messaging in the vessel sidebar. The entry is there only when the yacht's licence includes the Messaging module; the number on it is your total of unread messages on that yacht.
Each yacht has its own chats. A conversation you have on one yacht does not appear on another, even with the same person — open the other yacht to see its chats.
What is on the page
The left-hand side has two tabs and a + button:
- Chats — Saved messages at the top, then your group chats and direct chats, most recent first, each with how long ago its last message arrived, Muted if you have muted it, and a count of unread messages.
- Crew Members — everyone you can message on this yacht, with a search box. Pick a person to open a chat with them.
- + (New group) — creates a named group chat.
The right-hand side shows the open chat: its messages, grouped by day, a three-dots button (Chat info) at the top right for chat settings and group members, and the box at the bottom where you type (Write something...). The + button beside that box attaches files and photos or links a record from elsewhere in the app.
On a phone the list and the chat take turns on the screen: picking a chat opens it full width, and the Chats button at the top takes you back to the list.
Messaging remembers which chat you last had open on each yacht and reopens it the next time you come back to the page in the same browser.
Three kinds of chat
- Direct chat — you and one other person.
- Group — a named chat with several people. Whoever creates it is its Owner, and only an owner renames the group or adds and removes members.
- Saved messages — a private thread only you can see, for notes, links and files you want to keep.
On a company's sample vessel, two group chats (Vessel ↔ Office and Bridge & Engineering) come pre-filled with sample messages and linked records; anyone who opens Messaging on the sample vessel is added to them automatically so you can try the feature straight away.
What it does not do
Messages cannot be edited after they are sent — only deleted. Chats cannot be deleted, and there is no search through message text. There is no voice or video calling, and new messages do not appear in the in-app notification bell. Yacht owners cannot use Messaging, and it is not available in the on-board app.
Articles in Messaging
- Connection problems and failed messagesWhat "Reconnecting…", "Sending…" and "Failed — retry" mean, how to resend a message, and what happens to failed uploads.
- Deleting messages and what cannot be changedDeleting your own messages, what others see afterwards, and the things Messaging does not allow — editing messages, deleting chats, or searching message text.
- Group chatsCreating and renaming a named group, the Group info panel, what only the group's Owner can do, leaving a group, and why people added later see only newer messages.
- Linking tasks, components, forms, documents and inventoryAdding a card for a task, component, form, document, controlled document or inventory item to a message, which module each link needs, and where a card opens.
- Sending files and photosAttaching files and photos to a message, the 10MB and ten-per-message limits, how photos are resized, and viewing or downloading attachments.
- Starting a direct chat and Saved messagesHow to message one person from the Crew Members tab, how unsent drafts are kept, and how the private Saved messages thread works.
- Unread counts, Online status and notificationsHow unread message counts work, what the Online and Seen labels mean, muting a chat, and how push, email digest and browser notifications work.
- When a linked card is locked or missingWhy a linked record reads "you don't have access", "no longer exists", "not available" or "could not load", and why two readers can see the same card differently.
- Who can use Messaging, and privacyWhich roles can use Messaging, who is excluded (owners, admins signed in to a company), who can read a chat, and what "Former member" means.