On Crew → Guests, press Add Guest to open the Add a new guest dialog. You need the Guests Edit permission to see the button.
Step 1 — the document
The first step offers to take a passport or identity document and fill the form from it. You can drag a file onto the panel or use one of the buttons:
- Upload and extract using AI — uploads the file and reads the details out of it. The panel shows Analysing... while it works.
- Upload without extraction — keeps the file with the guest but leaves the form empty.
- Skip file upload — go straight to the form with no file at all.
Whatever you upload here is stored with the guest as their passport file. Cancel closes the dialog without creating anything.
Step 2 — the guest form
If you used extraction, a banner tells you how it went — Fields filled from the file, We filled what we could, or that nothing could be extracted — and the fields that were filled automatically are highlighted so you can check them. When only part of the document could be read, the fields that came back empty are flagged as well. Always review what was extracted before saving. If your company has used up its monthly AI allowance, the banner says so and you fill the form by hand.
The form has:
- First name and Last name — both required.
- Email — optional, but must be a valid email address if you fill it in.
- Phone number, Address.
- Nationality, Gender, Date of birth, Place of birth.
- Passport number, Passport issue date, Passport expiration date.
Extraction can only fill the identity fields — first and last name, nationality, gender, date of birth, place of birth and the passport number, issue date and expiration date. Email, phone number and address are always typed in by hand.
The buttons at the bottom of this step are Back (return to the document step), Clear (empty the form), Re-run extraction (only when a file was uploaded, in case the first attempt read the document poorly) and Add Guest (save). If saving fails, the dialog shows Failed to add guest.
A new guest starts off the onboard list; use the Onboard? switch on the list or in the guest's details once they arrive.