Nauticare is billed per vessel. Every plan you hold is bought for a number of vessels, and each vessel in your fleet occupies one slot on exactly one plan. Archived vessels do not occupy a slot.
Reading the Subscription card
Each plan you hold gets a row in the Subscription card on the Billing page:
- The plan name, and a chip saying whether it is Invoiced by Stripe or Invoiced manually. Plans held on a free trial or demo access carry no chip, since nobody is invoicing them.
- The price per vessel per month or year, excluding VAT.
- A bar with a count such as 3 of 5 in use — how many of that plan's slots your active vessels currently occupy.
- A button, which depends on how the plan is billed: Change, Subscribe, or Contact us to change.
Plan rows are listed while the subscription period is running. Catalog plans come first, custom plans after them.
Changing how many vessels a plan covers
On a plan invoiced through the payment provider, press Change. The row turns into a stepper with a hint that tells you exactly what the change will cost or refund:
- Raising the number: +N · prorated charge today — you are charged immediately for the rest of the current period.
- Lowering it: N fewer · credit on next invoice — the money comes back as credit rather than a refund.
- Setting it to zero: Removes this license.
Press Update to apply, or Cancel to back out. The change takes effect straight away.
The stepper will not go below the number of vessels currently assigned to that plan. When you hit that floor the hint reads N in use — archive a vessel to go lower: free a slot first, either by archiving the vessel or by moving it to another plan, and then reduce the count.
There is one more floor. If the plan is the only one your company is billed for, it cannot be reduced to zero — the hint reads Last license — cancel the subscription to remove. Removing the last plan means cancelling the subscription itself, which is done through Manage Subscription.
Plans marked Invoiced manually have no stepper at all. Their button is Contact us to change, which opens an email to Nauticare.
Adding a vessel when the plans are full
Vessels are added from the Fleet page with the Add new button. When every slot on every plan you hold is taken, the button is disabled. Hovering it tells a Management Admin the limit reached and to go to Billing to increase it. Other roles are simply told the limit is reached, since they cannot change it. During a free trial, while the sample vessel still exists, the message says instead that the sample vessel is using your vessel limit and that you need to exit demo mode to add your own.
In the Add new yacht form, the License field lists each plan with its slots used out of its total, and a plan with no free slots cannot be picked. The field is only shown when your company holds more than one plan; with a single plan the vessel is assigned to it automatically.
Moving a vessel to a different plan
Open the vessel, then go to Vessel Settings → Subscription. The tab shows the plan the vessel is currently on, its price, and — when the subscription renews automatically — the date it renews.
Press Adjust Licence to get a Change license picker. Each option shows the plan name with its slots used out of its total, marks the vessel's current plan as (Current), and disables any plan with no free slots — hovering one explains there are no free vessel slots left on that plan. Choose a plan and press Save.
Moving a vessel changes what that vessel has access to immediately, because the modules a vessel gets come from its plan. Only a Management Admin can do it, and only for a vessel that is not archived. The button is also hidden when your company holds just one plan, since there is nowhere to move the vessel to. Anyone other than a Management Admin who tries is refused by the server.