Manage Subscription
The Manage Subscription button sits at the top right of the Subscription card on the Billing page, next to the CURRENT PERIOD END date. It opens the payment provider's secure billing portal in a new tab, and the button reads Redirecting... while that is being prepared. When you are done there, the portal returns you to the Billing page.
The portal is the place for everything to do with the money rather than the plans: your payment method, your billing details, your invoices, and cancelling the subscription. Nauticare has no invoice list of its own — invoices are issued by the payment provider, so the portal is where you find them.
The button appears only when there is a live subscription with the payment provider to manage. It is therefore not shown for a company that has never subscribed, one on a free trial or demo access, one billed entirely by arrangement, or one whose subscription has already been cancelled.
Renewal and the current period
A subscription bought through the app renews automatically. CURRENT PERIOD END on the Subscription card is the date the current paid period runs to, and each vessel's Vessel Settings → Subscription tab repeats it as Your subscription will auto renew on ….
The date only moves forward when a payment has actually been confirmed. That means a renewal you can see coming does not extend your access until the renewal payment succeeds, and a failed renewal leaves the date where it was rather than quietly granting another month.
Changes made mid-period keep you on the same billing cycle. Adding a plan or raising a vessel count is invoiced pro-rata straight away; lowering a vessel count leaves credit against your next invoice.
Cancelling
Cancellation is done in the billing portal, not in Nauticare. Removing the last plan you are billed for from the Subscription card is deliberately blocked for that reason — the app tells you to cancel the subscription through Manage Subscription instead.
Cancelling does not cut your access off on the spot. The Subscription card keeps the period end you already paid for, and the app keeps working normally until that date passes. After that there is no grace period: the app becomes read-only the day after CURRENT PERIOD END. What that means is covered in When a subscription lapses.
Plans invoiced manually
Not every plan is paid through the app. A plan whose row carries the Invoiced manually chip is billed by Nauticare directly, outside the payment portal. Those rows have no vessel-count stepper — the button is Contact us to change — and their period is maintained by Nauticare rather than by an automatic renewal.
Manually invoiced plans are also the only ones that can be billed yearly; everything bought through the app is monthly, and the price on each row states which it is.
A company that is billed this way sees Contact us on the plan cards instead of buy controls, so new plans are arranged with Nauticare rather than bought in the app.
Prices and VAT
Every price shown in Nauticare excludes VAT. Plan cards and plan rows quote the price per vessel per month or year; the wizard's Total is the whole monthly amount for everything you are buying. Tax is calculated at the checkout from the billing address and tax ID you enter, so the amount actually charged can be higher than the total quoted in the app.