Billing
Your company's Nauticare subscription — the plans you hold, how many vessels each one covers, AI usage limits, how payments are handled, and what happens if the subscription lapses.
- Management
Billing is where your company's Nauticare subscription lives: which plans you hold, how many vessels each plan covers, when the current period ends, and how payments and invoices are handled.
Where it lives
Billing is not a sidebar item. You reach it from the credit-card button in the top-right of the header, next to the help and account buttons. On a phone the same button sits in the row of round buttons at the bottom of the menu drawer. Either one opens the page titled Billing.
The button is only shown to a Management Admin (and is hidden in the native mobile app, where subscriptions cannot be purchased or managed). Every action on the page — buying a plan, changing the number of vessels, opening the payment portal — requires the Management Admin role, so other roles have nothing to do there.
What is on the page
- A Subscription card at the top: the Active / Not Active state (with a Free Trial or Demo Access chip when that applies), the CURRENT PERIOD END date, the Manage Subscription button, and one row per plan you hold showing how many of its vessel slots are in use.
- Below it, a card for each plan you can buy — Lite, Standard and Plus — plus a Superyacht card for custom agreements.
How the subscription is structured
Nauticare is billed per vessel. Each plan you hold covers a set number of vessels, and every vessel in your fleet is assigned to exactly one of them. The plan a vessel sits on decides which parts of the app that vessel gets — for example, a vessel on a plan without Finance has no Finance pages at all.
A company can hold more than one plan at the same time — for instance, most of the fleet on one plan and the larger yachts on another.
In this section
- Free trial and the sample vessel — the 7-day trial a new company starts with, the sample vessel, the trial AI limit, and exiting demo mode.
- Plans and what they include — the plan cards and prices, what a plan unlocks for a vessel, the Superyacht option, and monthly AI usage limits.
- Setting up your subscription — the Set up your subscription wizard and the secure checkout.
- Vessels, seats and limits — how vessels count against a plan, changing the number of vessels you pay for, and moving a vessel between plans.
- Payments, renewals and invoices — the Manage Subscription portal, automatic renewal, cancelling, and manually invoiced plans.
- When a subscription lapses — the 3-day grace period after a failed renewal payment, what stops working when access expires, and how to get access back.
Money your vessels spend — expenses, budgets, vendor invoices — is not billing. That is the Finance section.
Articles in Billing
- Free trial and the sample vesselThe 7-day free trial a new company gets at signup, the sample vessel that comes with it, the trial AI allowance, exiting demo mode, and what happens when the trial ends.
- Payments, renewals and invoicesThe Manage Subscription portal, how renewal and the current period end work, cancelling, and what "Invoiced manually" means.
- Plans and what they includeThe Lite, Standard, Plus and Superyacht cards on the Billing page, how a vessel's plan controls its modules and crew limit, and how monthly AI usage limits work.
- Setting up your subscriptionBuying your first plan through the Set up your subscription wizard, what happens at the secure checkout, and how buying works once a subscription is already running.
- Vessels, seats and limitsHow vessels count against the plans you pay for, changing the number of vessels on a plan, moving a vessel between plans, and what happens when you hit the limit.
- When a subscription lapsesWhat happens when a trial expires, a subscription is cancelled, or a renewal payment fails, including the 3-day grace period, read-only lock, and how to restore access.