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Nauticare

Free trial and the sample vessel

The 7-day free trial a new company gets at signup, the sample vessel that comes with it, the trial AI allowance, exiting demo mode, and what happens when the trial ends.

  • Management

A company that signs up for Nauticare itself gets a free trial as soon as the account is activated. Nothing is charged and no payment details are asked for.

What the trial includes

  • One vessel on the Plus plan for 7 days. The plan decides which parts of the app the vessel has, exactly as it would on a paid subscription.
  • A sample vessel, M/Y Serenity (Sample), already filled with example maintenance, documents, crew, tasks and finances, so you can look around before adding your own yacht.

The trial is given once per company. A company that has held a plan or billing period before does not get another one.

How the trial looks on the Billing page

The Subscription card shows Not Active alongside a yellow Free Trial chip. CURRENT PERIOD END is the last day of the trial. The Plus plan appears as a row with its vessel count, for example 1 of 1 in use, and a Subscribe button.

The trial is not a purchase. The plan cards all stay buyable, none of them shows Purchased, and there is no Manage Subscription button, because there is no paid subscription to manage yet.

The sample vessel

The sample vessel appears in your fleet straight after signup. For the first few seconds a Preparing your sample vessel notice shows while it is filled with data.

After that, a banner reading You're exploring Nauticare with a sample vessel appears on the Fleet page, and one reading This is a sample vessel appears on the sample vessel's dashboard. Everything on it is example data, and changes you make there do not affect any real vessel.

The sample vessel uses the trial's single vessel slot. While it exists, Add new on the Fleet page is disabled, and hovering it tells you: The sample vessel is using your vessel limit (1). Exit demo mode to add your own.

Exiting demo mode

Press Exit demo mode on either banner and confirm. The sample vessel and all of its example data are deleted permanently, and you are taken to the Billing page. Your own vessels are not affected. The trial carries on, and the freed slot can be used for your own vessel. Only a Management Admin can exit demo mode.

You don't have to exit demo mode before buying. The sample vessel is not listed in the Set up your subscription wizard, and it is removed automatically once your subscription is paid.

Upgrading during the trial

Press Subscribe on the plan row, or Buy Now! on any plan card. Both open the Set up your subscription wizard. Once your payment is confirmed at checkout, the sample vessel is removed automatically, your chosen plans activate. See Setting up your subscription for how the wizard works.

When the trial ends

A free trial has no grace period. When the day shown as CURRENT PERIOD END is over, the Free Trial chip disappears, the plan row goes away, and the app immediately locks into read-only mode for everyone in the company, just like a lapsed subscription. Subscribing from the Billing page restores full access. See When a subscription lapses for what stops working.

Trials set up by Nauticare

Nauticare can also give a company a sample vessel and a trial directly (shown with a red Demo Access chip or granted on the Nauticare Full (Sample) trial plan, which includes additional modules such as ISM, Vessel's Certificates, Work/Rest hours, Safe Manning and Charters). How it shows on the Billing page depends on how the account was set up. If you're unsure what your trial covers, ask Nauticare.