Finding it
Open the user menu at the top right of the app (your photo on a computer, a person icon on a phone) and choose Account. The page is titled Account.
At the top are your name and role, and the date your account was created. If you are Captain or Crew on a vessel, there is also an Onboard? switch you can change yourself. Tabs run down the left, and the selected tab shows on the right. A red number on a tab means something is missing there.
Invitations waiting for you
Invitations you have not answered yet appear at the top of the page, above the tabs:
- Joining a vessel: choose Accept or Decline. Accepting opens Accept Conditions?, which explains that management and authorised crew can see the documents you upload.
- Joining a company: choose Accept or Decline. Accepting opens Accept Invitation?.
- Becoming a yacht's owner: choose Accept or Reject. Accepting opens Accept Ownership?.
In each confirmation, press Accept to join or Dismiss to decide later.
The tabs
Which tabs you see depends on your role and whether you are on a yacht:
- Personal Details: always shown.
- Certificates, Passport and Visa, Financial Information, Medical information and Private Documents: shown to crew on a vessel. Owners get Passport and Visa only.
- On vessels with crew form categories that apply to you, one tab for each category, named after the category.
- My Cards: shown if you have been issued a company payment card.
- Notifications: shown to crew and company users. Choose here which alerts reach you and how.
- Security and Privacy: always shown. It holds your password, two-factor authentication, the Google account row and the buttons for leaving a vessel, a company or a yacht, or deleting your account.
Linking and unlinking Google
The Google account row on Security and Privacy (web browser only) shows whether Google sign-in is linked.
- Link Google account takes you to Google. Choose the Google account that uses the same email as your Nauticare account; a different one is refused with "Choose the Google account that uses the same email as your Nauticare account." For a Gmail or company Google Workspace address the link is made straight away; otherwise Nauticare asks for your password once. You come back to this tab with "Google account linked." and receive an email about it.
- Unlink removes Google sign-in and shows "Google account unlinked. You were signed out on your other devices." This browser stays signed in, and you receive an email about it.
Your password keeps working either way.
If your company has no active plan for the vessel you are viewing, a red banner at the top tells you to contact management.
Editing your personal details
On Personal Details, press Edit. The fields become editable, and Cancel and Save appear at the bottom. Until you save, a yellow notice reads "Profile updated. To save changes, click 'Save'". If you try to leave the tab with unsaved edits, you are asked first.
The fields, in order:
- First Name and Last Name.
- Email: your login address. It is shown here, but you cannot change it yourself.
- Role: read-only unless you are crew and have permission to edit crew details. Usually whoever manages the crew changes it.
- Nationality, Date of Birth, Place of Birth and Gender: shown to crew and owners. They are printed on the onboard manifest export.
- Start Service Date and End Service Date: crew on a vessel can see them, but only someone with permission to edit crew details can change them.
- Phone number and Residential address.
- For crew, a Next of Kin block: Full name, Email, Phone, Relationship and Address.
Save stores your changes and shows "All changes have been successfully saved." Cancel asks first if you have unsaved changes; Discard changes throws away everything, including a photo you had not saved yet.
Your photo
In edit mode, a small pencil button sits on your avatar (or an Upload new image button on a phone). It opens options to Upload new image and, if you already have a photo, Remove image. After you upload a picture, you can crop it. The change only takes effect when you press Save. Your photo appears next to your name across the app.
Why Personal Details shows a red 1
The tab shows a red 1 until every required field is filled in, and each missing field shows a red Missing label. Everyone must fill in first and last name, email, role, phone number and residential address. Crew and owners must also fill in nationality, date and place of birth, and gender. Crew must also fill in next of kin (all fields except email). Once the missing fields are filled in, the red 1 goes away.