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Leaving a Vessel, a Company, or Deleting Your Account

The Danger Zone and Dead Zone at the bottom of Security and Privacy, what leaving actually removes, and the emailed-code confirmation that permanently deletes an account.

  • Management
  • Captain & crew
  • Owners

The actions you cannot undo are at the bottom of Account → Security and Privacy. Which ones you see depends on what your account belongs to.

Danger Zone: leaving

  • Leave followed by the vessel's name appears if you are crew on a vessel and not part of a management company. The confirmation says: "If you want to be on this vessel again, you must be invited again. After leaving the vessel, you still have access to your data." Confirm with the red Yes, Leave … button, which shows the same name.
  • Leave Company appears if you have a role in a company. The same warning applies: to rejoin, you need a new invitation, and your own data stays with you. Confirm with Yes, Leave Company. If you are the company's only admin and it still has a paid subscription, you see: "You are the last administrator of this company. Please cancel the company's subscription before leaving."
  • Leave followed by the yacht's name appears if you are listed as that yacht's owner. The warning is stronger: "You will lose access to the yacht's data, and to own it again you must be invited by its management company. Your account and your own data stay with you."

In every case, your Nauticare account stays. What ends is your access to that vessel's or company's records. Each dialog has Cancel next to the red confirm button.

Dead Zone: deleting your account

Delete Account only appears when your account is not attached to anything: no vessel selected, no yacht you own and no company role. If you are still in a company, leave it first, because a deletion cannot start while you are a company member. The page warns:

You can permanently delete your account here. Please note that all your data will be lost, and if you are invited to a new vessel, you have to create a new account.

A dialog titled Delete Account asks you to confirm twice:

  1. "Do you want to permanently delete your account?" Press Yes, Delete my account. A 4-digit code is emailed to you. It works for 24 hours.
  2. "A code has been sent to your email address. Please enter it below." Type the code and press Confirm and Delete. A wrong code shows "The code you've entered isn't correct!", and you can type it again. Back returns you to the first step, and pressing Yes, Delete my account there sends a new code.

When it works, the dialog shows "Your account has been deleted." Press Dismiss to be logged out.

Deleting removes your account, your profiles and your own files. You cannot undo it. If you are invited to a vessel later, you must sign up again from the start.