Nauticare has two different ways of giving somebody access, and they are easy to confuse. Getting this right saves a lot of hunting around.
Two separate things
A company role is granted on the Users page. It puts someone in the office side of your company account and gives them access across the whole fleet. The three company roles are Management Admin, Management User and Management Viewer.
A yacht crew assignment is granted on a single yacht, under Crew → Crew Members. It attaches someone to that vessel only, as a Captain, a Viewer, or as crew holding one of the vessel's ranks.
The Users page lists people with a company role. A yacht's Crew Members page lists people assigned to that yacht. The two lists do not overlap — a person holds either a company role or a yacht assignment, never both at once.
Which one do I want?
| The person is… | Give them |
|---|---|
| A fleet manager, shore-based operations, an office administrator | A company role, from Users |
| Someone who needs to see or work across every yacht | A company role, from Users |
| The captain of a specific yacht | A yacht assignment, as Captain |
| Someone serving aboard a specific yacht | A yacht assignment, with the relevant rank |
| A person who only needs to look at one yacht | A yacht assignment, as Viewer |
How access actually works for each
Company roles are not filtered by the per-yacht permission list. A Management Admin or Management User can work anywhere in the fleet; a Management Viewer can look everywhere but change nothing.
Yacht assignments work differently depending on which one you pick:
- Captain — full access on that yacht. There is nothing to tick; the invite dialog states that Captains have all permissions.
- Viewer — can see everything on that yacht but change nothing. Again, nothing to tick.
- A crew rank — access is controlled by the per-yacht permission list, which you set on invitation and can adjust later. This is the only case where the permission checkboxes apply; the article "Yacht permissions for crew" covers them.
One person, one place
A Nauticare account belongs to one company at a time, and someone assigned to a yacht can only be active on one yacht at a time. If you try to invite a person who is already serving on another vessel in your fleet, the invitation is refused — archive them from the first yacht before adding them to the second.
The same account can also only hold one open invitation at a time, whether that is a company invitation, a yacht invitation, or an owner invitation.
Moving between the two
Somebody can move from one side to the other, but it is always a change rather than an addition — the new role replaces the old one, so they never hold both.
- From management to a yacht. Adding a management user of your company from a yacht's Crew → Crew Members page replaces their company role with the yacht role straight away, as soon as the invitation is sent. They drop off the Users page and lose their fleet-wide access at that moment, even before they accept the yacht invitation.
- From a yacht to management. Archive them from their yacht first, then invite them from the Users page.