Nauticare answers "may this person do this?" by working through a short series of checks. They run in order, and the first one that says no is the one that hid your page.
1. Where you belong
A Nauticare account belongs to one company, and within that company a person is one of three things:
- a management user, working on the office side across the whole fleet;
- a person assigned to one yacht, as Captain, as Viewer, or as crew on a rank;
- an owner of one yacht.
These do not stack. Somebody holds one standing at a time, not two. If you cannot find a colleague on the Users page, they are almost certainly crew on a yacht instead.
2. What the yacht's plan includes
Every yacht sits on a plan, and the plan decides which parts of the app the yacht has at all — Maintenance, Inventory, Tasks, Finance, the ISM and forms area, vessel documents and certificates, Work/Rest, Leave Requests, Guests and Messaging.
This gate comes before everything else. An area that is not in the yacht's plan does not appear in the vessel sidebar for anybody, and its permission checkboxes disappear from the crew permission list too, because there is nothing left to grant. "Modules and permissions" covers how to check what a yacht has.
3. Your role
The role decides whether the detailed permission list is consulted at all:
- Management Admin and Management User — treated as having full access on every yacht in the fleet. Opening a yacht from Fleet → All, they work on it with a captain's access. No ticks are read.
- Management Viewer — opens yachts the same way, with a Viewer's access: sees the same pages everywhere and can change nothing.
- Captain — full access on their yacht. The invite dialog says so outright: Captain have all permissions.
- Viewer on a yacht — sees everything on that yacht and changes nothing: Viewer have all view permissions.
- Crew on a rank — the only case where the permission list is read.
- Owner — outside this system entirely; see "The owner's access".
So if you are a captain or a management user and something is missing, permissions are not the explanation. Look at the yacht's plan instead.
4. Your per-yacht permissions
For crew on a rank, each area is gated by a tick — usually a View to reach the pages at all, then Edit, Delete and sometimes Complete or Close form for the actions inside. Some areas are broken down further, one row per document, form or inventory category, so access can be given to one kind of paperwork or stock and not another.
Messaging is the exception: it has no tick at all. Anyone on the yacht can use it when the plan includes it — see "Modules and permissions".
Permissions belong to the person, and are set on the yacht they serve on. Somebody added to a vessel as crew has their list written from that invitation, so a person who moves between vessels starts from whatever was ticked when they were added to the new one.
5. Your own records
The last check is the one that surprises people the most: your own record is always yours. Your personal details, your certificates and passports, your medical and private documents, your crew forms, your work/rest hours and your leave requests need no permission. The permissions named Other Crew's … are about colleagues, not about you.
There are two deliberate exceptions in the other direction — nobody signs off their own paperwork. See "Your own records".