The owner portal is intentionally small. This article lists what is not there, because that is what owners most often write in about.
No yacht permissions
Owners sit outside Nauticare's permission system entirely. Crew members have permissions that grant or withhold each area of the vessel; an owner has none, and none can be granted. There is nothing management can switch on that would give an owner a maintenance page or a documents list. Owner access is fixed: the dashboard, the crew list and your own account.
No vessel sidebar
An owner never sees the vessel menu that crew and management use: no Maintenance, Documents, Certificates, Operations, Inventory, Tasks, Calendar, Map, SMS, Messaging, crew records, Finance section, vessel settings or vessel dashboard. Those pages are not part of an owner's access.
No Owners page
Owners is a management-side page on the vessel. Inviting an owner, the list of a yacht's owners and their invitation status, and recording an owner's presence aboard all happen there, by the management company. Owners have no Owners entry of their own.
No crew records
The Crew page shows names, photos and positions. It does not show contact details, documents, certificates, service dates, next of kin or anything else from a crew member's record, and there is no way to open one. Owners cannot invite, edit, archive or remove crew.
Read-only finances
The Finance card summarises a month; it does not let you record an expense, set a budget, or open the yacht's ledgers.
Onboard presence is recorded for you
Whether you are aboard or ashore is set on the yacht's Owners page by the management company or the captain. There is no switch for it on your account — ask them if it is wrong. It matters because only owners marked aboard appear on the yacht's exported onboard list.
No Messaging
Messaging, the chat that crew and management use, is not available to owners. There is no Messaging entry in the owner sidebar, owners cannot start or join a conversation, and crew cannot add an owner to one. To reach the crew or the management company, use your usual channels outside Nauticare.
No alerts, no push notifications and no in-app assistant
The notification bell, the notification settings and the in-app chat assistant are crew and management features. Owners also receive no push notifications on the Nauticare phone app — push is delivered only to crew and management accounts. Owners have the Help Center, from the headset button in the header.
One account, one yacht
A Nauticare account carries a single role. An account that already owns a yacht, or is currently crew or a management user, cannot be invited as the owner of another yacht — a second yacht needs a second account with a different email address.
Who to ask
Almost everything on this list is the management company's to do. They run the yacht in Nauticare; the portal is your window onto their work.