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Nauticare

Signing In and Getting Around

Where an owner lands after signing in, what the sidebar and header hold, and what to do when the portal looks empty.

  • Owners

Signing in

Owners use the same sign-in page as everyone else — there is no separate owner login. After signing in, Nauticare works out where to send you:

  • An owner linked to a yacht goes straight to the Dashboard.
  • An owner who is not linked to a yacht — an invitation still waiting, or a yacht since left — goes to the Account page.

If two-factor authentication is enabled on your account, you are asked for the code first.

The sidebar

Once you are linked to a yacht, the sidebar carries the Nauticare logo and two entries: Dashboard and Crew. The double-arrow button beside the logo collapses it to a narrow strip of icons. On a phone it becomes a drawer, opened from the menu button in the header or by swiping right.

Without a yacht, the sidebar has no entries at all — that is expected, not a fault. Opening an owner page in that state simply sends you back to the Account page.

The header

  • The avatar in the top-right (an account icon on a phone) opens a small menu with Account and Logout.
  • The headset button opens the Help Center. On a phone it sits at the bottom of the sidebar drawer instead.

The notification bell, the vessel settings gear, the billing button and the chat assistant are not part of an owner's header, and there is no Messaging in the owner sidebar — they belong to crew and management.

When the portal looks empty

If you sign in and land on the Account page with an empty sidebar, one of two things is true:

  • You have an invitation to accept. Look for the yellow banner at the top of the page.
  • You are not attached to a yacht. Either you left it from the Danger Zone, or the management company removed you. Getting back in requires a fresh invitation from them.