On-board App
The second copy of Nauticare that runs on a server installed aboard the yacht so crew keep working without internet, and how it syncs back to the cloud.
- Management
- Captain & crew
Most yachts use Nauticare the ordinary way: everyone opens the cloud app in a browser and every change is saved straight to the cloud. That works until the yacht loses its connection.
The on-board app is a second copy of Nauticare running on a small server installed on the yacht itself. Crew reach it over the yacht's own WiFi, so it keeps working with no internet at all, and it syncs to the cloud whenever any connection is available.
Two kinds of yacht
Every yacht in Nauticare is one of two things:
- Cloud-only: the default, and what every yacht is until someone installs the on-board app. Nothing in this section applies to it. The cloud app is the only Nauticare there is for that yacht, and it works exactly as before.
- Vessel-managed: the on-board app is installed and live. The yacht is now the source of truth for Maintenance, Tasks and Inventory. Those three become read-only in the cloud app and are edited aboard instead. Everything else is unchanged.
Installing the on-board app is a decision made per yacht, and it can be undone. See Decommissioning a Yacht Back to Cloud-Only.
Reaching it aboard
The on-board app is not on the internet. It lives on the yacht's own network, and you open it in a browser at the address the person who installed it gives you. It is usually saved as a bookmark on the crew computers and phones. Your normal Nauticare email and password work there.
The Nauticare phone apps do not reach it: they always connect to the cloud. On a phone aboard, use the browser. See Nauticare on Your Phone.
You can tell the two apps apart at a glance. The on-board app shows a Local badge in the header and a sync status pill across the top of every page.
What is in this section
- Working Offline and the Sync Indicator: what the status pill is telling you.
- What You Can Do Aboard: which areas exist in the on-board app and which, such as Messaging and Risk Manager, still need the cloud app.
- Signing In Aboard: including why an authenticator app matters at sea.
- What Changes in the Cloud App: for office staff looking at a vessel-managed yacht.
- Installing the On-board App, The Registered Device and Its Token, Sync Errors and Decommissioning a Yacht Back to Cloud-Only: the admin side, all under Vessel Settings → On-board app.
- Long Outages and Hardware Failure: what happens in the bad cases.
Articles in On-board App
- Decommissioning a Yacht Back to Cloud-OnlyHow a vessel-managed yacht is returned to cloud-only without losing the work done aboard.
- Installing the On-board AppThe Vessel Settings → On-board app tab and the install wizard that takes a yacht from cloud-only to vessel-managed.
- Long Outages and Hardware FailureWhat happens to your data when the yacht is offline for weeks, and the escape route when the on-board server dies.
- Signing In AboardHow sign-in works in the on-board app, and why an authenticator app is the two-factor method that keeps working at sea.
- Sync ErrorsThe Sync errors list in the On-board app tab, replaying failed changes, and why stuck changes block decommissioning.
- The Registered Device and Its TokenThe Device section of the On-board app tab, covering what the card shows, rotating the token, and the revoked-device history.
- What Changes in the Cloud AppWhat office staff see when a yacht runs the on-board app, including the three read-only areas, the vessel status pill, and when data arrives.
- What You Can Do AboardWhich areas exist in the on-board app, which you can edit there, and what (such as Messaging and Risk Manager) still needs the cloud app or a live connection.
- Working Offline and the Sync IndicatorWhat the sync status pill at the top of the on-board app means in each of its states, and why syncing needs nothing pressed.