Notifications are created by the app when something needs attention. These are all the events grouped the way they appear under Account → Notifications.
Vessel Documents & Certificates
- Document or certificate expiring — fires once when a document enters its reminder window. The window is the document's own Remind days before setting, and fourteen days where none is set.
- Document or certificate expired — fires once, on the first sweep after the expiry date has passed.
Both come from an overnight sweep, so a document that crosses a threshold today is announced the following night rather than the moment the date turns. Each crossing is announced once; renewing a document to a later date arms it afresh, so it will notify again against the new date.
Maintenance and General Tasks
- Maintenance task assigned / Task assigned — when someone assigns the task to you. The title names who did it and which task.
- Maintenance task unassigned / Task unassigned — when you are taken off one.
These are immediate, and go only to the people added to or removed from the task — and only if they are allowed to view that kind of task in the first place.
Leave Requests
- Leave request submitted — when a crew member submits leave. It goes to the people who can decide it, and never back to the person who submitted it.
- Leave request decided — to the requester, when their own request is approved, rejected, or put back to pending.
Inventory
- Low stock — when an item's quantity drops to or below its minimum. It fires once per episode: the item is not announced again until stock has risen back above the minimum and later fallen again.
- Expiring soon — once, when an item comes within fourteen days of its expiry date.
- Expired — once, after the date has passed.
The two expiry ones come from the same overnight sweep as documents, and behave the same way when a date is changed.
Risk Manager
- Risk assessment sent back — when the company sends a risk assessment back for changes.
- Risk assessment withdrawn — when the company withdraws a risk assessment from use.
Both go immediately to the yacht's Captain and any crew who hold permission to edit risk assessments, never to company office users or viewers.
Permits to work
- Authorisation requested — when you are named as the officer to authorise a permit.
- Permit authorised — when a permit you hold is authorised and waits for your acceptance.
- Added to a work party — when you are added to a permit's work party and need to confirm your briefing.
- Permit handed back — when a permit you authorised is handed back for you to inspect and close.
- Ending soon — within an hour before an open permit you hold or authorised reaches its end time. Extending a permit's end time arms this warning again for the new time.
- Expired — when an open permit you hold or authorised passes its end time.
- Risk assessment no longer in force — to the holder and authorising officer of any open permit whose underlying risk assessment is withdrawn or archived.
Messages
- New messages — when someone writes in a chat you are in (unless you have muted that conversation). Chat messages never enter the in-app bell feed: Mobile sends a push notification to your phone, and Email sends a digest (at most once every twelve hours) of messages that have stayed unread for over an hour.
Who receives one
Two patterns apply across the bell notifications:
- Addressed to specific people — task assignments, leave decisions, permit to work events and risk assessment reviews go to the people directly involved. Leave decisions and permit to work events reach their named recipients unconditionally (even if a work-party crew member does not hold general view permission); task assignments require permission to view that kind of task, and risk assessment events go to the Captain and crew who can edit risk assessments.
- Announced to the vessel — document and inventory notifications, and leave submissions, go to the yacht's active crew together with the company's office users, and are then filtered by permission. Inventory notifications reach those who can view inventory, document notifications reach those who can view that document's category, and leave submissions reach those who may manage other crew's requests and whose remit covers the requester's rank. Captains, viewers and company users hold those rights implicitly.
On top of that, each recipient's own settings under Account → Notifications decide whether the message reaches them at all, and by which channel. A type switched off on every channel produces nothing for that person.
Why you might not have received one
Working through the usual reasons, in order: the yacht is not licensed for that area; you do not hold the permission to view it; you switched the type off in your preferences; the event concerned somebody else; or the notification had already fired for that same crossing and is not repeated.