Click your profile picture in the header (on a phone, the person icon at the top right), choose Account, and open the Notifications tab. The page explains itself at the top: Here you can opt in to be notified about new messages, document expirations, task assignments, leave requests, and inventory alerts.
The tab is available to captains, crew and viewers, and to company office users. Owners do not have it.
Reading the table
Rows are the individual notification types, grouped under an area heading. Each row names the type and, under it, when it fires — When a task is assigned to you, Before a document or certificate expires, and so on.
The left-hand column is headed Channels; the ones beside it are the channels themselves:
- Email — sent to your account's email address.
- Mobile — a push notification on your phone. It only works with the Nauticare phone app; switching it on in a web browser alone does nothing. Installing the app, allowing push and working out why a push did not arrive are covered in Nauticare on Your Phone.
- In-App — appears in the notifications feed behind the bell.
- All Channels — not a switch but a pair of buttons, All and None, that set all three channels for that row at once. The one already in effect is greyed out. This column is hidden on a phone, where only the three channel switches are shown.
A row only shows switches for the channels it supports. New messages under Messages offers Email and Mobile only, with no In-App switch and no All / None buttons, because chat messages live in Messaging rather than the bell feed.
The Toggle All row at the top applies a channel to every visible row that offers it, so one switch turns email on across the board. Its switch reads as on only while every applicable row on the page has that channel on, so turning a single row off will show it as off.
Defaults
For every notification type except chat messages, anything you have never touched behaves as In-App on, Email and Mobile off — there is no separate "enable notifications" step for the bell feed. New messages under Messages defaults to Mobile on, Email off.
Turning all available channels off for a type stops it being produced for you at all: it will not reach your feed, your bell badge, your inbox or your phone.
Which rows you see
Only areas the vessel is licensed for are listed, so the table is shorter on a yacht with fewer modules. Company office users in the cloud app work across the fleet, so they see every area the company is licensed for anywhere. Risk Manager, Permits to work and Messages are cloud-only features and do not appear on the on-board vessel app.
The Toggle All row and the All / None buttons act on the rows visible to you, never on hidden ones.
When a change takes effect
Changes save the moment you flip a switch — there is no save button — and apply to notifications created from then on. Switching In-App off does not remove messages of that type already in your feed, and switching it back on does not recover ones that were suppressed while it was off.
Preferences belong to you as a person, not to a yacht. One setting covers every vessel you work on.
On the on-board app
On a vessel running the Nauticare on-board app the same table is shown read-only, with the hint Edit in cloud — settings sync down. Make the change in the cloud app and it reaches the vessel with the next sync.