Notifications and Alerts
The bell in the header and the page behind it, holding your personal alerts and your notification feed for the open yacht.
- Management
- Captain & crew
Notifications and Alerts is your personal inbox and to-do list for the yacht you currently have open. It holds two very different things side by side: notifications, which are individual messages sent to you, and alerts, which are a live count of records that need your attention.
Finding it
There is no sidebar entry. Open a yacht and click the bell in the top-right of the header — its tooltip reads Notifications and alerts. A badge on the bell shows how much is waiting. See The bell and its badge. Tapping a push notification in the Nauticare phone app also lands you on this page — see Nauticare on Your Phone.
What is on the page
On a computer or tablet the page is laid out in up to three columns side by side:
- Notifications — your message feed, with All and Unread tabs.
- Alerts — the yellow card: things approaching or in progress.
- Critical Alerts — the red card: things already breached or blocked on you.
On a phone the three are shown one at a time instead, behind three tabs across the top — Notifications, Alerts and Critical — each carrying its count: unread notifications on the first, and the summed alert figures on the other two.
The two alert cards are only shown to people who work aboard the vessel. Company office users get the notifications feed on its own, and for them the page is titled simply Notifications.
The distinction that matters
Alerts and notifications behave in opposite ways, and mixing them up is the usual source of confusion:
- An alert is a live reading of the current state of your records. Nobody sends it and you cannot dismiss it — it disappears the moment the underlying record is put right.
- A notification is a message about something that happened. It is kept: it counts as unread until you mark it read, and it stays in your feed as a record afterwards, whether or not the thing it refers to has since been dealt with.
Alerts versus notifications explains this in full, and why an alert about a certificate is counted here but explained in the section that owns certificates.
Personal, and per yacht
Everything on this page is about you on this yacht. Alerts count your own documents, your own forms and required reading, the tasks assigned to you, and — if you are the Captain or hold permission to edit risk assessments — risk assessments needing attention on this yacht. Notifications are the ones addressed to you on this yacht; switching to another yacht gives you a different feed and a different badge.
For the vessel-wide picture — everything outstanding across the whole yacht, whoever it belongs to — use the Alerts widget on the Dashboard instead.
Choosing what reaches you
Which notifications you receive, and whether they arrive in the app, by email, as a push notification on your phone, or any combination, is set per person under Account → Notifications. See Choosing which notifications reach you.
Chat messages live in Messaging
Messages sent in Messaging never appear on this page: they do not raise the bell badge and do not enter the notifications feed. Messaging keeps its own unread count on its sidebar entry, while its New messages row under Account → Notifications controls Email digests and Mobile push notifications — see the Messaging section.
Articles in Notifications and Alerts
- Alerts versus notificationsWhy alerts clear themselves when a record is fixed while notifications stay until marked read, and which section explains each one.
- Choosing which notifications reach youThe Email, Mobile and In-App matrix under Account → Notifications, its Toggle All row and defaults, and when a change takes effect.
- The bell and its badgeWhere the bell lives, who sees it, and exactly what the number on it counts.
- The notifications feedReading, filtering and clearing your notification messages — the All and Unread tabs, the type filter, and marking one or all as read.
- What sends a notificationThe full list of events that create a notification, when each one fires, and who receives it.
- When alerts cannot be checkedHow the page signals that it is still checking or that an area failed, so an empty alert card is never mistaken for an all-clear.
- Your alertsThe Alerts and Critical Alerts cards — what each colour means, what they can raise, and where clicking a row takes you.