Open the assistant from the sparkle icon in the top bar and type into the Ask something... box at the bottom of the panel. If the chat shows an Ask / Edit switch above the box, you are on a page where it can also edit your draft. Choose Ask to ask a question. See Ask and Edit Modes.
Sending a message
- Press Enter to send, or use the send button next to the box. Shift+Enter starts a new line.
- The send button stays disabled until you have typed something.
- A message can be up to 300 characters. The box stops accepting text at that limit.
- The box grows as you type, up to four lines.
- You can only send one message at a time. You can type your next message while the assistant is working, but it will not send until the current answer arrives.
- In Ask mode you cannot attach a file from your computer — the assistant reads manuals, certificates and documents that are already uploaded to the yacht. Attaching a file in chat is available in Edit mode when building a form template, controlled document or vessel profile in Database. See Ask and Edit Modes.
While it is working
While it works, the assistant shows a short checklist: Thinking…, Analyzing…, Processing…, Generating response…. The steps repeat until the answer arrives. A question that needs it to open a manual, certificate or document takes noticeably longer than one answered from the help material, because it has to read the file first.
When it asks you something back
If your question could mean several different things, the assistant may ask one to three short questions before it answers. Each question appears as a card marked Select one of the answers, with lettered options and a final Other, write below option.
- Pick an option on every card, and your answers are sent straight away.
- If you choose Other, write below, type your answer in the box that appears, then press Send answers.
- You can also ignore the cards and type a normal message instead. This dismisses the cards.
The cards only appear under the latest answer. They are not saved in the chat history.
If a message fails to send
If a message cannot be sent, an error appears under it with a Try again button. Your question stays in place, so you do not need to retype it. A failed message is not saved to the conversation. The error tells you what went wrong:
- Too many messages at once: wait a moment, then try again.
- The assistant is busy right now: try again shortly.
- Could not reach the server: check your connection.
- Your company has reached its monthly AI limit: see Who Has the Assistant.
Getting a better answer
- Open the yacht first. A conversation started from a yacht's pages can look up that yacht's records. A conversation started from a company page or the fleet list cannot. See What It Can Look Up.
- Ask from the page you mean. The assistant knows which page you are on. On a task or document, it will usually take a question like "when is this due?" to mean that record.
- Name the thing. "When was the port generator impeller last changed?" gets further than "when was it changed?". The assistant searches by name, and small typos are usually fine.
- Ask one thing at a time. Follow-up questions keep the context of the conversation, so it is usually quicker to ask a question and then narrow it down than to write one long question.
After the answer
Answers are formatted with paragraphs, lists and headings. They can include links. A link to a page in Nauticare opens that page with the chat still open. A link to an outside website opens in a new tab.
When you ask the assistant to update or archive an inventory item, its reply includes a proposal card with Confirm and Dismiss buttons so you can review the change before applying it. See What It Can Look Up.
Every answer has two controls underneath it:
- Report: flag an answer that was wrong or unhelpful. See Reporting an Answer.
- A copy button that copies the answer text to your clipboard.