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Nauticare

AI Assistant

Nauticare AI, the chat assistant in the top bar — what it answers, the records it can look up or propose inventory changes to, and Ask and Edit modes.

  • Management
  • Captain & crew

Nauticare AI is the chat assistant built into the app. It answers questions about how Nauticare works and, when you start the conversation with a yacht open, it can also look up that yacht's real records and propose changes to its inventory items.

Opening it

Open it with the sparkle icon at the far right of the top bar, available on every page. On a computer or tablet it opens as a panel down the right-hand side, and the page stays usable beside it. On a phone it takes over the whole screen until you close it.

A new chat opens with a short welcome listing what the assistant is for:

  • Navigating the platform: where a feature lives and how to get to it.
  • Locating information: finding a record, a document or a figure you know exists.
  • Contacting support: how to reach a person at Nauticare.

Type your question in the Ask something... box and press Enter. See Asking a Question.

Where its answers come from

It uses two sources and can combine them in one answer.

  • Nauticare's own help material: a knowledge base that Nauticare writes and maintains, covering how the app works. This includes the help articles you are reading now. The assistant uses it for "how do I…" and "where is…" questions.
  • Your yacht's records: tasks and maintenance jobs, components and their manuals, inventory, the calendar, the crew list and crew certificates, vessel certificates and documents, and SMS documents. It can only do this in a conversation started while a yacht was open, and it only finds what you yourself are allowed to see. See What It Can Look Up.

The assistant also knows your role, your crew rank, which page you are on, and which optional modules the yacht has. It uses this to give you instructions for what you can actually see and do. It does not describe a section your role or the yacht's plan keeps you out of.

When it cannot confirm something from these sources, it says so instead of guessing.

What it can and cannot change

  • It never changes a record without your confirmation. When you ask it to update an inventory item (such as adjusting stock, editing details or archiving an item), it proposes the change on a card with Confirm and Dismiss buttons and waits for you to confirm before anything is saved. For any other records (tasks, components, running hours, crew, documents or deleting items), it only reads and explains — go to the relevant page to make the change yourself. While you are editing a draft in Database, Edit mode (below) writes into the draft on your screen and leaves saving it to you; in the vessel profile wizard, Create items adds the new items to Database.
  • It cannot see or do more than you can. Every lookup and proposed change runs with your own role and permissions, so it cannot show you a record you could not open yourself or propose an edit you are not allowed to make.
  • It is not available to every account. Owner accounts do not have it. It disappears for a company whose subscription has lapsed, and it stops answering for the rest of the month once a company has used up its monthly AI allowance. See Who Has the Assistant.

Ask and Edit modes

Normally the chat is in Ask mode, which is everything described above. While you are editing a form template, a built-in controlled document or a vessel profile in Database, the chat also offers Edit mode and opens in it by itself. In Edit mode it drafts changes into the page you are editing, and you save them yourself. See Ask and Edit Modes. What those drafting assistants can build is covered in the Database section.

The assistant is not the same as Messaging, the chat between crew members.

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