Two people can open the same yacht on the same morning and see a different Dashboard. Three separate things decide what you get.
1. The yacht's licensed modules
A widget or an alert row can only appear if the yacht is licensed for the area behind it. Alert rows for maintenance, inventory, general tasks, work/rest hours, leave requests, vessel certificates, vessel documents, and the ISM areas (SMS, Operations and Crew Forms, controlled-document reading under SMS, and Risk Manager, which all share the Full ISM module) each depend on that module being part of the yacht's licence. On a yacht without a given module, those rows are never raised for anyone — including the captain.
The day planner is affected the same way: it only draws in charters, document expiries and survey due dates, inventory expiries, and task or milestone due dates for the modules the yacht actually has.
2. Your permissions
On top of the modules, each check is run against what you personally may view.
- The Alerts widget only runs the checks you have the matching view permission for — inventory, general tasks, maintenance tasks, crew members, crew documents (and medical documents in addition to crew documents for medical certificate alerts), risk assessments, work/rest hours for other crew, and leave requests for other crew.
- Where a check does run, its numbers are counted only over records you are allowed to see. Someone with access to a narrower set of document or form categories — or, for controlled-document reading under SMS, only their own reading obligations plus the categories whose reading status they may view — will see smaller numbers on the same rows, and those numbers will match what they find when they open the list.
- The day planner is hidden entirely without permission to view the calendar, and each source of entries inside it (charters, inventory expiries, crew certificate expiries, and general or maintenance tasks and milestones) is included only when you also hold the view permission for that area.
- Recent activities is hidden from a crew member who has no permissions at all.
An area you cannot see is not reported as a problem — it is simply absent. That is different from a check that failed, which the widget calls out explicitly.
3. Your own layout
Finally, you may have moved or hidden widgets yourself. That arrangement is saved against your user account and applies to every yacht you open, so it can be the whole explanation for a missing widget. Select Edit Widgets to check whether a widget is merely switched off — widgets you have hidden reappear while you are editing. See Rearranging your dashboard widgets.
Which of the three is it?
Work through them in order. If the widget comes back in edit mode, it is your layout. If it stays blank in edit mode too, or an alert row you expect never shows up, it is a permission or a module — the area's own section explains which permission governs it.